Frequently Asked Questions
Acceptable Use Policy
Security FAQ
Requirements
Subscription Service Agreement
Troubleshooting
|
Road Runner System Requirements
|
Windows
|
Macintosh
|
|
Minimum
|
Recommended
|
Minimum
|
Recommended
|
|
Processor
|
Pentium Class 133 MHz
|
Pentium 166 or faster
|
PowerPC 75 MHz
|
PowerPC 180 MHz or faster
|
|
RAM
|
32 MB (64 MB for Windows 2000)
|
64 MB or more
|
32 MB physical RAM
|
64 MB or more
|
|
Hard Disk Space
|
110 MB available
|
150 MB available
|
30 MB available
|
50 MB available
|
|
Operating System
|
Windows 98, Win 98SE, Win NT 4.0 w/SP31
Win ME, Win 2000, Win XP.
Windows 952
|
MacOS 8.61 and higher.
OSX.2
|
MacOS 8.6
|
|
Expansion
|
Ethernet card with RJ45 connector, or open (ISA or PCI or PCMCIA) slot
with free compatible IRQ, or open USB port.
|
Ethernet card with RJ45 connector3
|
|
Other
|
CD-ROM drive required. Sound card and speakers recommended.
SVGA or XGA graphics card recommended.
|
CD-ROM drive required, sound card and speakers recommended, 16-bit color required 32-bit recommended
|
|
Footnotes
|
1NT service pack 5 or higher recommended.
2Microsoft no longer offers phone support for Windows 95.
Road Runner supports Windows 95 on a best effort basis, but cannot guarantee
optimal performance.
Please note that your computer system, as well as certain broadband
Internet services, may require resources beyond Road Runner's minimum standards.
|
1Road Runner supports earlier releases on a best-effort basis,
but cannot guarantee optimal performance.
2Road Runner supports OSX on a best-effort basis, but cannot
guarantee optimal performance.
3Ethernet card must be installed and available for Road Runneruse.
Please note that your computer system, as well as certain broadband
services, may require resources beyond Road Runneržs minimum standards.
|
In theory, any computer can use Road Runner. In practice,
more than any other factor, your computer will affect the
speed with which web pages appear, video streams, and files
download. In other words, if your computer is slow by
today's standards, you probably won't be happy with the way Road
Runner performs on your system.
To understand why your computer plays such an important role
in determining your speed, consider that every web page you
view is composed of dozens of text and graphics files. Each
of these files has to be downloaded in chunks no bigger than
1.5K, stitched back together, and stored on your hard disk.
Then the HTML describing the web page has to be parsed, the
graphics decompressed and formatted for display, and
scripts--if any are included--have to be run.
More than any other activity, web browsing puts your
computer through its paces, placing high demands on your
processor, RAM, hard disk, graphics accelerator, and
networking hardware. If any of those are below par, or if
the software controlling these systems is configured
improperly or corrupted in some way, your speed will suffer.
In many cases, our customers have found that reinstalling
their web browser or operating system improved their speed
dramatically.
|