Frequently Asked Questions

Acceptable Use Policy

Security FAQ

Requirements

Subscription Service Agreement

Troubleshooting

  Please choose from one of the articles below for help. If you are familiar with computers, the Quick Info section may be all you need. Otherwise, you can use the step-by-step tutorials in each catagory to help you get online.

Articles:

Quick Info

Internet Explorer Connectivity Settings

How to Renew your IP address

Check your IP address

How to setup your @charlotte.uncc.edu Email