Frequently Asked Questions

Acceptable Use Policy

Security FAQ

Requirements

Subscription Service Agreement

Troubleshooting

Internet Explorer 5.x and 6.x allows you to specify settings to control how you connect to the Internet on a per connection (LAN and individual dial-up networking) basis, including proxy usage.

1. Launch IE and select Internet Options from the Tools menu. Click the Connections tab.
2. If you do not use a modem to dial other Internet connections from your computer, Dial Up Networking connections will be greyed out.
3. Verify that Never dial a connection is selected.
4. If you use a dial-up connection infrequently, click to select Never dial a connection. If you travel frequently with this computer, you can select Dial whenever a network connection is not present.



5. Verify that your LAN settings and proxy information is correct by clicking on the "LAN Settings" button at the bottom.



Make sure that you do not have anything checked in this window (labeled "Local Area Network (LAN) Settings"). Road Runner does not make use of a proxy server, so make sure that it is not checked.